Engaging Solutions offers the following services to public sector clients:

Stakeholder Engagement Planning

• Research and analysis of stakeholders: organizational characteristics; membership and support base; institutional objectives; chosen interests; potential influence; positioning on a specific theme; key organizational leaders
• Mapping of stakeholders: relationship between stakeholders on a specific theme; clustering of stakeholders around common positions; key opinion formers and leaders within each cluster; relations of stakeholders to your institution
• Training in development of engagement strategies: seven step plan to build the key elements for a successful engagement strategy

Stakeholder Engagement Implementation

• Identification, development and implementation of engagement strategies: dedicated strategy for one organization or cluster of organizations; separate, but coordinated, strategies for different clusters of stakeholders; strategies containing both proactive and reactive elements
• Communication & negotiation guidance: establishment of relations with stakeholders; facilitation of communication channel with stakeholders
• Facilitating and managing stakeholder dialogue in the field: building relations with a wide variety of organizations in complex situations

Stakeholder Monitoring & Evaluation

• On-going monitoring: regular assessment of institution’s stakeholder engagement strategies & implementation; input into planning and review sessions; suggested changes in tone, style, strategy and output materials; ideas to benefit staff during implementation
• Analytical external evaluation: review of written materials; structured interviews with key parties in the stakeholder engagement process - both within the institution & externally; facilitated discussion re findings; written report including recommendations for improvements.

Program Monitoring & Evaluation

• On-going monitoring: regular assessment of project implementation and functioning; input into planning and review process; suggested changes to project outputs and expected outcomes; review of written and oral materials; advice to benefit staff during project implementation
• External analytical evaluation: review of project objectives, outputs and outcomes; structured interviews with key stakeholder in project including beneficiaries, partners, suppliers etc; facilitated discussion re findings; written report including recommendations for improvements