Engaging Solutions offers the following services to business clients:
Situational Assessment
Analysis of local, regional, national & international context
Research of economic, political, historic, ethnic and religious factors
Identification of trends and drivers for change
Strategic Counseling
Advice on the development of a response to a specific situation
Identification of broad recommendations for action
Input into the business or institutional planning process
Mentoring staff through implementation of recommendations
Stakeholder Engagement Planning
Research and analysis of stakeholders: organizational characteristics; membership and support base; institutional objectives; chosen interests; potential influence; positioning on a specific theme; key organizational leaders
Mapping of stakeholders: relationship between stakeholders on a specific theme; clustering of stakeholders around common positions; key opinion formers and leaders within each cluster; relations of stakeholders to your institution
Training in development of engagement strategies: seven step plan to build the key elements for a successful engagement strategy
Stakeholder Engagement Implementation
Identification, development and implementation of engagement strategies: dedicated strategy for one organization or cluster of organizations; separate, but coordinated, strategies for different clusters of stakeholders; strategies containing both proactive and reactive elements
Communication & negotiation guidance: establishment of relations with stakeholders; facilitation of communication channel with stakeholders
Facilitating and managing stakeholder dialogue in the field: building relations with a wide variety of organizations in complex situations
Stakeholder Monitoring & Evaluation
On-going monitoring: regular assessment of institution’s stakeholder engagement strategies & implementation; input into planning and review sessions; suggested changes in tone, style, strategy and output materials; ideas to benefit staff during implementation
Analytical external evaluation: review of written materials; structured interviews with key parties in the stakeholder engagement process - both within the institution & externally; facilitated discussion re findings; written report including recommendations for improvements.
